Phone:
Oak Brook, IL | 15 employees | Personal Injury Law Firm
Cost Reduction
Annual Savings
Channels Needed
This Oak Brook, IL personal injury law firm had 8 attorneys and 7 support staff. They were paying RingCentral $750/month for their phone system.
The problem? Per-seat pricing meant they paid for every employee, but:
| Provider: | RingCentral |
| System Type: | Per-seat VoIP |
| Users: | 15 seats |
| Monthly Cost: | $750/month |
| Annual Cost: | $9,000/year |
| Call Recording: | Extra charge |
VoipPlus analyzed their actual call patterns. Despite having 15 employees, they rarely had more than 5 people on the phone simultaneously.
Instead of paying for 15 seats, they now pay for 5 concurrent channels at $20 each. All 15 employees still have phones—unlimited extensions are included.
| Provider: | VoipPlus |
| System Type: | Per-channel VoIP |
| Channels: | 5 concurrent calls |
| Extensions: | 15+ (unlimited) |
| Monthly Cost: | $100/month |
| Annual Cost: | $1,200/year |
| Call Recording: | Included |
| Metric | Before | After | Difference |
|---|---|---|---|
| Monthly Cost | $750 | $100 | -$650/month |
| Annual Cost | $9,000 | $1,200 | -$7,800/year |
| Call Recording | Extra charge | Included | Savings |
| Contract Term | Annual | Month-to-month | More flexible |
| Support | Ticket queue | Direct owner access | Faster resolution |
"We were paying $50 per user with RingCentral and most of our staff barely used the phones. Switching to per-channel pricing was a no-brainer. We cut our bill by more than half and actually got better features."
Analyzed call patterns and determined 5 channels would be sufficient
All phone numbers ported in 10 business days
Full implementation completed in 2 weeks
Get a free analysis of your current phone costs and see how much you could save.