Phone:
Keep dispatch connected to drivers 24/7. Multiple locations on one system. Call recording for load confirmations. $20/month per concurrent channel with all features included.
Trucking and logistics operations run around the clock. Your phone system needs to handle dispatch communications, customer calls, and driver coordination without dropping a load.
VoIP provides the reliability and flexibility trucking operations demand. Route calls to dispatch during the day and to after-hours coordinators at night. Connect multiple terminals on one system. Record load confirmation calls for dispute resolution. Scale up during peak seasons without buying new equipment.
Freight doesn't stop at 5 PM. Time-based routing sends calls to day dispatch, evening dispatch, or after-hours emergency numbers automatically. Customers always reach someone who can help.
When disputes arise about rates, pickup times, or delivery instructions, recorded calls provide documentation. "He said, she said" becomes "here's the recording." Illinois one-party consent makes this legal and straightforward.
Connect your Chicago terminal with locations in Joliet, Rockford, or anywhere else. Calls transfer seamlessly between locations. Dispatchers can be in different offices but work as one team.
Forward dispatch calls to drivers' cell phones when needed. Yard managers stay connected through call forwarding while walking the lot. All calls are logged and can be recorded.
| Company Size | Typical Concurrent Calls | Channels Needed | Monthly Cost |
|---|---|---|---|
| Small Fleet (5-15 trucks) | 2-4 calls | 4 channels | $80/month |
| Mid-Size Fleet (15-50 trucks) | 4-8 calls | 6-8 channels | $120-160/month |
| Large Fleet (50-150 trucks) | 8-15 calls | 10-15 channels | $200-300/month |
| Enterprise (150+ trucks) | 15-30 calls | 20-30 channels | $400-600/month |
Communication gaps cause delays, missed pickups, and unhappy customers. VoIP eliminates phone system limitations that create these gaps. Dispatchers see who's on the phone and can pick up or transfer calls instantly. Customers calling about load status reach the right person without playing phone tag. After-hours calls don't go to voicemail and disappear until morning.
VoIPPlus provides phone systems to trucking and logistics companies throughout the Chicago area: