Phone:
Downtown Chicago, IL | 100+ extensions | 7 locations nationwide
Starting Extensions
Extensions Today
Locations Nationwide
Monthly (All Locations)
This Downtown Chicago investment and apartment management company was exploring phone options for their small office. The quotes they received for on-site PBX systems were eye-opening—and not in a good way.
What they were facing:
For a small property management company just getting started, spending $3,000+ on phones before making a single call didn't make sense.
| Extensions Needed: | 6 |
| On-Site PBX Quotes: | $3,000++ |
| Phone Options: | Limited selection |
| Features Included: | Basic voicemail only |
| Scalability: | Expensive upgrades |
VoipPlus offered a completely different approach: no upfront investment, phones included, and a flat monthly fee for a full-featured cloud PBX. The decision was easy.
| Startup Cost: | $0 |
| Phones: | Provided |
| Features: | 50+ included |
| Contract: | Month-to-month |
| Scaling: | Add lines anytime |
| Support Changes: | Within minutes |
Property management is a fast-moving business. Tenants call, leases change, new properties come online. This customer's dedicated contact, Briana, reaches out 2-3 times per week for changes, support, or new extension programming.
The difference with VoipPlus: Those requests are fulfilled within minutes—not hours, not days, not "we'll get back to you." Direct access to support that actually gets things done.
Typical requests handled weekly:
All handled directly—no tickets, no escalation, no waiting.
| On-Site PBX Quote | VoipPlus | |
|---|---|---|
| Upfront Cost | $3,000+ | $0 |
| Phones Included | Limited selection | Yes, provided |
| IVR/Auto-Attendant | Extra cost | Included |
| Call Recording | Extra cost | Included |
| Adding Locations | New hardware each site | Just add phones |
| 100+ Extensions Today | Would require multiple systems | Under $400/month total |
"We started with 6 phones and a tight budget. Six years later, we have offices in seven states and over 100 extensions—all managed by VoipPlus for less than $400 a month. When Briana needs a change, it happens in minutes. That kind of support is why we keep growing with them."
No $3,000 upfront investment. Phones provided. Start with what you need, grow from there.
6 extensions became 100+. One location became seven. Same provider, same support, same pricing model.
2-3 requests per week, all handled within minutes. No tickets, no escalation tiers, no waiting.
Get started with zero upfront cost. Pay only for what you use. Scale when you're ready.
Learn more about VoIP for Real Estate & Property Management | View All Case Studies