50+ Features Included

Every Feature Included — No Add-On Fees

Other providers charge extra for call recording, fax, SMS, and advanced call routing. With VoipPlus, every feature is included with your $20/channel plan. No tiers, no upgrades, no surprises.

Core Features

Popular Features Our Customers Use Every Day

Auto-Attendant & IVR

Professional phone menus that route callers to the right person or department. Multi-level menus, time-based routing, and holiday schedules.

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Business Fax Service

Fax to email, fax from email, fax portal, and physical fax machine support via ATA. Five delivery modes to match your workflow.

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Business SMS & MMS

Send and receive text messages from your business phone number. Customers text you, staff respond from a portal. No personal cell needed.

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Voicemail Transcription

Every voicemail automatically transcribed to text and delivered to your email. Screen messages in seconds instead of dialing in to listen.

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Call Transcription

Recorded calls automatically transcribed after they end. Two channels transcribed independently with timestamps. Emailed and stored on PBX.

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Ring Groups

Route calls to multiple phones at once or in sequence. Simultaneous ring, hunt groups, round robin, and least-recent distribution.

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Call Recording

Record every call automatically or on demand. Stored on PBX for download, emailed after each call. Illinois two-party consent guidance included.

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Call Queues

Hold callers in line with music and position announcements. Route to next available agent. Agent login/logout, wrap-up time, failover routing.

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Voicemail to Email

Every voicemail delivered as an audio attachment to your inbox. Listen from any device, forward to colleagues, search your archive.

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Call Forwarding

Forward calls to your cell, home, or another office. Follow-me routing, simultaneous ring, failover when your line goes offline.

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Conference Calling

Dedicated bridge numbers with PIN access. Moderator controls, recording, internal and external participants on one call.

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Complete Feature List

All 50+ Features — Included With Every Account

No tiers, no add-ons. Every VoipPlus customer gets every feature.

Call Management

  • Auto-Attendant / IVR
  • Ring Groups
  • Call Queues
  • Call Forwarding
  • Call Transfer
  • Call Parking
  • Call Pickup
  • Time-Based Routing
  • Holiday Schedules
  • Failover Routing

Recording & Messaging

  • Call Recording
  • Voicemail to Email
  • Voicemail Transcription
  • Call Transcription
  • Custom Hold Music
  • Custom Greetings
  • SMS / MMS Texting
  • Fax to Email
  • Fax Portal
  • Intercom / Paging

Collaboration

  • Extension Dialing
  • Conference Calling
  • Three-Way Calling
  • Dial-by-Name Directory
  • Speed Dial
  • BLF (Busy Lamp Field)
  • Do Not Disturb
  • Multi-Location Support

Administration

  • Caller ID / CNAM
  • Detailed Call Logs
  • Web Management Portal
  • E911 Support
  • Number Porting
  • Softphone Apps
  • Mobile App (iOS/Android)
  • Auto-Provisioning
Why It Matters

Other Providers Charge Extra for Features You Need

Most VoIP providers lock features behind expensive tiers. VoipPlus includes everything.

Feature VoipPlus Typical Provider
Call Recording Included $10-15/user extra
Fax to Email Included $10-20/mo extra
Business SMS/MMS Included Higher tier only
Auto-Attendant Included Higher tier only
Call Queues Included $15-25/user extra
Voicemail Transcription Included $5-10/user extra

Every Feature. One Price. No Surprises.

$20 per channel per month. All features included. Month-to-month, no contracts.

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