Phone:
RingCentral's per-user pricing can get expensive fast. VoipPlus offers channel-based pricing that scales better for small businesses.
| Feature | VoipPlus | RingCentral |
|---|---|---|
| Pricing Model | $20/channel Pay for concurrent calls |
$20-$45/user/month Pay for every seat |
| 10 Users, 5 Concurrent Calls | $100/month | $200-$450/month |
| 20 Users, 8 Concurrent Calls | $160/month | $400-$900/month |
| Call Recording | Included (all plans) | Premium/Ultimate only |
| IVR/Auto-Attendant | Included | Included |
| Call Queues | Included | Advanced plan+ |
| Business SMS | Included | Included (limits apply) |
| Contract | Month-to-month | Annual (for best price) |
| Support | Local (Chicagoland) Direct to engineers |
Tiered support 24/7 but remote |
| Setup/Onboarding | Hands-on, personalized | Self-service or paid |
Here's the problem with RingCentral's per-user model:
A law firm has 10 attorneys and 5 support staff. At any given time, only 4-5 people are on the phone simultaneously. With RingCentral, they pay for 15 users. With VoipPlus, they pay for 5 channels.
$300-$675/mo
15 users × $20-$45$100/mo
5 channels × $20Same functionality. $200-$575/month savings.
RingCentral is a massive company. When you call support, you get a ticket number. When you call VoipPlus, you get a real person who knows your account.
Send us your current invoice and we'll show you exactly how much you can save.