Phone:
Grasshopper is fine for solopreneurs, but growing businesses need real desk phones, call recording, ring groups, and call queues. VoipPlus gives you a full business phone system at $20/channel with local Chicagoland support.
| Feature | VoipPlus | Grasshopper |
|---|---|---|
| System Type | Full business phone system Desk phones, softphones, mobile |
Virtual phone number only Forwards to your cell phone |
| Pricing | $20/channel Unlimited phones per channel |
$14-$92/month Per-account, limited lines |
| Small Office (3 lines, 5 phones) | $60/month | $80-$92/month (Small Business plan required) |
| Desk Phones | Supported - rentals from $5/mo | Not supported |
| Call Recording | Included | Not available |
| IVR/Auto-Attendant | Included - multi-level | Basic only |
| Ring Groups | Included | Limited |
| Call Queues | Included | Not available |
| Business SMS | Included | Included |
| Contract Required | No - Month-to-month | Annual billing saves 10% |
| Support | Local (Hoffman Estates, IL) Direct phone support |
Online support Limited phone hours |
| Number Porting | Free, handled for you | Supported |
Competitor pricing based on publicly available rates as of early 2026. Actual pricing may vary by plan and contract terms.
Most businesses leaving Grasshopper shortlist the same four names. Here's the honest comparison—including us.
| Provider | Typical List Price | Pricing Model | Desk Phones | Call Recording | Contract |
|---|---|---|---|---|---|
| VoipPlus | $20/channel taxes & fees included |
Per concurrent call—unlimited users & phones | Free Cisco phones (3-yr term) or $5–$7/mo rental | Included | Month-to-month |
| Grasshopper | ~$18–$92/mo | Per account/number | Not supported (app only) | Not available | Monthly or annual |
| RingCentral | ~$20–$45/user/mo | Per user (per seat) | Buy or rent extra | Higher tiers / add-on | Best rates need annual |
| 8x8 | ~$24–$44/user/mo | Per user (per seat) | Buy extra | Higher tiers | Best rates need annual |
| Vonage | ~$20–$40/user/mo | Per user + add-ons | Buy extra | Paid add-on | Typically annual |
| Nextiva | ~$25–$50/user/mo | Per user (per seat) | Buy or rent extra | Higher tiers | Best rates need annual |
Approximate published list pricing as of early 2026, before taxes and regulatory fees; varies by seat count, term, and promotions. VoipPlus pricing includes taxes and fees.
The structural difference is the pricing model. Every per-seat provider charges for each person: a 10-person office at $30/user runs $300/month before hardware, taxes, and fees. VoipPlus charges for concurrent calls: that same office typically handles 3 calls at once, so it pays $60/month, everything included—and the desk phones come free on a 3-year agreement, with your numbers ported for you.
If you're comparing alternatives for a Chicago-area business, see our business VoIP service or call 1-847-984-1184 and talk it through with a local engineer—no sales script.
Grasshopper only forwards calls to cell phones. When your team needs professional desk phones with hold, transfer, and intercom—it's time to upgrade.
Grasshopper doesn't offer call recording. For compliance, training, or dispute resolution, you need a system that records calls automatically.
Grasshopper's limited extensions and basic routing can't keep up with a growing office. VoipPlus scales from 1 to 100+ extensions with advanced call routing.
$60/mo
for 3 channels — less than Grasshopper's Small Business plan
Get a full phone system with desk phones, call recording, queues, and IVR for less than Grasshopper's top plan.
Get a free quote and see what a real business phone system can do. We'll port your numbers for free.