Phone:
Imagine never missing a call again. Our AI receptionist (also called a virtual receptionist or artificial receptionist) answers every inbound call instantly with a warm, natural voice — morning, afternoon, or evening. She greets callers by your company name and routes them to the right person, department, or voicemail in seconds.
Included free with every VoipPlus business account — not an upgrade, not an add-on, not a "premium tier." No setup fees, no per-call charges, no extra hardware to buy, and no menu trees for your callers to fight through. Other providers sell this for $50–$500 a month. We include it for our customers at no charge.
No setup fee. No monthly fee. No per-call charge. No "AI minutes" meter. We include the AI receptionist for our customers because it makes our phone service work better — not because we charge extra for it.
An AI receptionist is a 24/7 virtual front desk for your phone system. Built on real-time speech-to-intent technology, our virtual receptionist understands natural sentences the way a human assistant would — not rigid keypress menus. Callers simply say who they want, and the artificial receptionist takes care of the rest.
Most providers sell the AI receptionist as a standalone service or a premium add-on. We don't. If you're a VoipPlus business customer, it's already on your account at no charge.
| Provider | Typical Monthly Cost | Setup Fee | Per-Call Charges |
|---|---|---|---|
| Standalone AI receptionist service | $50–$150/mo | $200–$500 | Often metered |
| Premium tier of major VoIP provider | $25–$45 per seat extra | Varies | Tied to plan minutes |
| Enterprise AI call routing platform | $200–$500/mo | $1,000+ | Per-minute charges typical |
| VoipPlus AI Receptionist | $0 — FREE | $0 — FREE | $0 — FREE |
Competitor pricing based on publicly available rates as of early 2026. Actual pricing may vary by plan and contract terms. VoipPlus customers pay the standard $20/channel rate — the AI receptionist is included with no upcharge.
Callers talk to the AI receptionist the same way they would a human receptionist. She handles the rest.
A caller asks for "John in Sales" or "I'd like to speak with Amy" and the AI receptionist transfers them — no menus, no dial-by-name gymnastics.
Send calls to ring groups and queues by name: "billing," "support," "the warehouse." The virtual receptionist matches the spoken phrase to the right destination.
Callers who know the extension can simply speak it ("three oh one") or dial it on the keypad. Both work, and the artificial receptionist handles either.
Two people named John? The virtual receptionist asks for the last name and routes correctly. No more "please hold while I figure out which John you wanted."
Before connecting a caller, our AI receptionist checks whether the target extension is actually free. If the line is in use, the virtual receptionist politely offers the callers voicemail instead — saving everyones time and avoiding the dreaded "ring-busy-hold" loop.
AI Receptionist: "Thanks for calling Acme Plumbing. Who can I connect you with?"
Caller: "Hi, I need to talk to Mark in dispatch."
AI Receptionist: "One moment — let me check if Mark is available... Mark is on another call right now. Would you like to leave him a voicemail, or speak with someone else in dispatch?"
Caller: "Voicemail is fine, thanks."
For executives and gatekeeper-protected lines, the artificial receptionist asks the caller's name first, then privately announces the call to the target.
The AI receptionist asks the caller for their name and the reason for the call before doing anything else.
The target's phone rings with a quiet announcement of who's calling and why. The caller never hears this part.
If the target declines, the caller is gracefully offered voicemail. Standard blind transfers happen in under a second when no screening is needed.
The AI receptionist knows when you're open. Off-hours calls are sent straight to voicemail or — if you've configured an emergency contact — to your on-call staff. Custom greetings for morning, afternoon, evening, and after-hours roll out automatically based on the time of day.
| Time of Day | Greeting Style | Call Handling |
|---|---|---|
| Morning Open of business through lunch |
"Good morning, thanks for calling..." | Full routing to all departments and staff |
| Afternoon After lunch through end of day |
"Good afternoon, thanks for calling..." | Full routing; queue overflow handling for busy periods |
| Evening End of business until close |
"Good evening, thanks for calling..." | Limited routing; on-call handling for emergency requests |
| After Hours / Weekends Outside business hours |
"Thanks for calling, we're currently closed..." | Voicemail; optional escalation to on-call contact for urgent matters |
Callers shouldn't feel like they're fighting an automated system. The virtual receptionist listens, responds, and ends calls the way a human would.
Callers say "can I leave a message for Mark" and the virtual receptionist routes them to voicemail. No need to phrase requests in a specific way.
When a caller says "no thanks, goodbye," the AI receptionist recognizes its time to end the call gracefully instead of re-prompting awkwardly.
If a caller asks for "Sarah" and Sarah is the name of the virtual receptionist herself, she answers "speaking — what can I do for you?"
Drop-in PBX integration via secure API. We turn it on, you point your callers at it — that's the whole setup.
One platform serves your entire customer base. Multi-location businesses get a separate AI receptionist persona per office if you want one.
Pick the personality and tone that fits your brand — warm and friendly for a dental office, crisp and professional for a law firm.
Hosted on our infrastructure right here in Chicago. Your call data never leaves the network unless you specifically choose to enable an integration.
If you have a VoipPlus business account, the AI receptionist is included free. No add-on, no upgrade, no surprise line item on your bill. Just plug it in and let her answer every call.
Combine with auto-attendant overflow, voicemail to email, call recording, and your existing ring groups. No re-architecting required.
An AI receptionist is a virtual phone-answering service that uses speech AI to greet callers, understand their requests in natural language, and route them to the right person, department, or voicemail — without any keypress menus.
Yes — the virtual receptionist is included free with every VoipPlus business account. No setup fee, no monthly add-on, no per-call charges, no "AI minutes" meter. The only thing you pay is the standard $20/channel rate for your phone service — the AI receptionist is bundled in at no extra cost. Standalone AI receptionist services typically run $50–$500 per month; our customers get it for $0.
A traditional IVR makes callers press 1 for Sales, 2 for Support, and so on. Our AI receptionist lets callers simply say what they want in plain English, the same way they would to a human receptionist. You can still keep a traditional IVR menu as a fallback if you prefer.
No. Our virtual receptionist checks the live status of every extension before transferring. If the line is in use, callers are offered voicemail right away instead of being put on a futile ring.
Yes. After-hours calls go straight to voicemail by default, with optional escalation to an on-call number you designate. The greeting changes automatically based on the time of day — morning, afternoon, evening, and after-hours.
Yes. Whatever extensions, ring groups, and queues you already have, the artificial receptionist will route to. No re-numbering, no migration, no downtime.
The AI receptionist is included free with every VoipPlus business account. No setup fees, no per-call charges, no monthly add-ons, no contracts. Call us and we'll have her answering your phone within a day — at no extra cost.
Hoffman Estates, IL 60169 — Serving Chicagoland businesses since 2001