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Every voicemail left on your line shows up in your email as an audio attachment. No more dialing into a voicemail system, punching in a PIN, and sitting through messages one at a time. Just open the email and hit play. Included at no extra charge with every VoipPlus account.
When somebody leaves you a voicemail, the system captures the recording and emails it to you right away. The audio file comes as a WAV attachment — plays in any email client, on any phone, laptop, or tablet. You don't need to install anything or remember another password.
Each extension can send voicemails to one email address or several. A shared reception line could deliver to the whole front desk team. An executive's direct line might go only to their assistant. It's completely flexible and we set it up however makes sense for your office.
You already check email all day. Voicemails land right alongside everything else, so there's no second system to remember to check.
On the road, at a job site, working from home — anywhere you can open email, you can listen to your voicemails. No need to be near the office phone.
Got a voicemail that's really for someone else? Just forward the email. They get the audio file, caller ID info, and the timestamp. Done in two clicks.
Your email inbox becomes your voicemail archive automatically. Search by date, sender, or subject line to pull up old messages months later.
Set up a single extension to email voicemails to two or three people. Good for shared lines like a main office number or an after-hours support line.
Voicemail to email is part of the package with every VoipPlus account. No add-on fee, no per-message charge. It just works.
| Option | What You Get | Good For |
|---|---|---|
| Audio + Transcription | WAV file attached, text transcription in the email body | Most people — glance at the text, listen when you need the details |
| Audio Only | WAV file attached, no transcription | Users who prefer hearing the original message every time |
| Transcription Only | Text in email body, no audio attachment | High-volume inboxes where file size matters |
Each extension gets its own setting. Your accountant might want audio only while your front desk prefers transcription. We configure each one independantly.
They sound similar but do different things. Most customers use both together.
| Voicemail to Email | Voicemail Transcription | |
|---|---|---|
| What it delivers | Audio recording as email attachment | Written text of what the caller said |
| Primary benefit | Listen to messages without calling in | Read messages without listening |
| Best when | You want to hear the caller's tone and exact words | You're in a meeting or noisy place and can't listen |
| Extra charge | No | No |
Both are included free. Learn more about voicemail transcription.
Voicemails arrive as WAV files attached to the email. WAV plays natively on iPhones, Android devices, Macs, PCs — basically everything. No special software needed.
Yes. Each extension can deliver voicemails to multiple email addresses. Useful for shared lines, team inboxes, or when an assistant monitors messages on behalf of someone else.
That's up to you. You can keep the voicemail on the PBX (so the message-waiting light stays on until you listen from the handset) or have it delete after emailing. Most people choose delete-after-email to keep the mailbox clean.
Yes. The email includes the caller's phone number, the date and time of the call, and the duration of the message. If caller ID name (CNAM) is available, that shows up too.
Usually within a few seconds of the caller hanging up. There's a short processing delay while the system encodes the audio, but it's almost instant in practice.
Included with every VoipPlus account at no additional cost. It's one of the 50+ features that come standard. Other providers sometimes charge for it — we don't.
Voicemail to email is included with every VoipPlus account. Tell us to turn it on and you're done.
View pricing · All Features · Voicemail Transcription
Hoffman Estates, IL 60169 — Serving Chicagoland businesses since 2001