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ATA Setup Guide

Cisco ATA Voice Configuration

Configure Cisco ATA adapters for voice calls with analog phones. This guide covers ATA 190, ATA 191, SPA112, SPA122, and similar models.

This guide is for voice calls. For fax machine setup, see the Cisco ATA Fax Setup Guide.

Option 1: Auto-Provisioning (Recommended)

Provide your ATA's MAC address and we'll configure it automatically on our provisioning server.

Steps:
  1. Find the MAC address on the label on the bottom of the ATA
  2. Send the MAC address to VoipPlus support
  3. We'll create your configuration file
  4. Set the ATA's Profile Rule to our provisioning URL
  5. Reboot—the ATA configures itself
Profile Rule Format:
<Profile_Rule>http://provisioning.voipplus.net/SIP$MA.xml</Profile_Rule>

Option 2: Manual Configuration

Configure the ATA yourself through its web interface.

You'll need:
  • ATA's IP address (check DHCP leases on your router)
  • Your VoipPlus SIP credentials
  • Computer on the same network

See detailed steps below.

Manual Setup

Step-by-Step Voice Configuration

Step 1: Access Web Interface

  1. Connect the ATA to your network via Ethernet
  2. Find the ATA's IP address from your router's DHCP leases
  3. Open a web browser and enter the IP address
    http://192.168.1.xxx
  4. Click Admin Login
  5. Default password is usually blank or admin
  6. Click advanced to see all settings

Step 2: Navigate to Line Settings

  1. Click the Line 1 tab (or Voice → Line 1)
  2. You'll configure settings in these sections:
    • Proxy and Registration
    • Subscriber Information
    • Audio Configuration
Configuration Values

Voice Configuration Settings

Proxy and Registration

Setting Value
Proxy sip.voipplus.net:5060
Register yes
Register Expires 300
SIP Port 5060
SIP Transport UDP

Subscriber Information

Setting Value
Display Name Your name or extension
User ID Your SIP username (provided by VoipPlus)
Password Your SIP password (provided by VoipPlus)

NAT Settings

Setting Value
NAT Mapping Enable yes
NAT Keep Alive Enable no

Audio Configuration

Setting Value
Preferred Codec G711u
Echo Cancellation Enable yes
Network Jitter Level medium or high

Call Features (Optional)

Setting Value
Call Waiting Service yes
Three Way Call Service yes
Finish Setup

Save and Test

  1. Save settings: Click Submit All Changes. The ATA will reboot.
  2. Connect phone: Plug an analog phone into the Phone 1 port on the ATA.
  3. Check dial tone: Pick up the phone. You should hear a dial tone.
  4. Test outbound: Make a test call to verify outgoing calls work.
  5. Test inbound: Call your number from another phone to test incoming calls.
Troubleshooting
  • No dial tone: Check that the phone is connected to the correct port. Verify registration in the web interface.
  • Fast busy / reorder tone: Registration failed. Double-check SIP credentials.
  • One-way audio: Check NAT Mapping Enable is set to Yes.

Need Help With Setup?

Send us your ATA's MAC address and we'll configure it via provisioning.

Call 1-847-984-1184 Contact Support